SPECIFIC NEEDS
MOBILITY
The seaplanes are quite large but like many small commuter aircraft they are also not as easy to enter and exit as large airliners. There is no airport terminal with a large covered walkway to the door of the aircraft, the aisle between the seats is very small indeed and, unfortunately, it is not possible to get a wheelchair on to the aircraft. It is also very difficult to assist passengers whilst in the aircraft. Due to these design restrictions we are not able to carry passengers who cannot board the aircraft unaided.
For passengers flying from Loch Lomond there is ramp access into the aircraft from the floating pontoon. Passengers MUST be able to board UNAIDED (this will be strictly applied and if unable passengers will not be refunded). Passengers will need to be able to take their body weight on each leg in order to step into the aircraft and take a seat. Of course, the opposite is required on exit. Please see the image top right.
Extensive research has been conducted on solutions to the access issues but it has been unsuccessful. It is not possible to modify the aircraft.
Please call to discuss - our pilots will do our very best to accommodate you. You are very welcome to visit the aircraft and check the suitability of access to the aircraft.
Unfortunately, passengers who are unable to board unaided will be denied boarding and will forfeit their ticket.
HEARING. VISUAL OR GENERAL COMMUNICATION IMPAIRMENTS
If you have any hearing, visual or general communication impairments it is very important that you contact us - the aircraft are flown by one pilot with no cabin staff and communication from the pilot in an emergency is primarily via the public address system only. The aircraft have no video/text briefing facilities.
AGE
Don't let age hold you back - many centenarians fly on the seaplane - come and enjoy those magnificent views again !
Unfortunately, children younger than two years of age cannot be accommodated. In addition, due to the construction of the seat belt (similar to a car), children need to be a least one metre tall. It is not possible to fit car seats in the aircraft.
HEIGHT
If you are very tall then we should be able to accommodate you. Up to a height of 6 feet 4 inches should be no problem.
WEIGHT
Our seats have design weight restrictions and so we must limit passenger weight to 22 stone / 310 lbs / 140 kg. Seat belt extensions are not available.
PREGNANCY
Please refer to the dedicated information page - please CLICK HERE to be transferred.
Once again please call to discuss your own specific needs.